Black Swan Financial Service
At Black Swan we pride ourselves on our fast response to our customers needs and requirements. This level of service was matched by long eaton discount furniture. We has guests arriving from Australia and this was the perfect excuse for me to get the new bed i had been wanting.
I contacted LEDF, went in store, tried a few beds and placed an order for the one i liked. We were assured it was in stock and would be delivered a few days later. My mother was skeptcial that the bed i only ordered a few days ago would be delivered in such a short space of time as this was quite the opposite to what my brother experienced when he ordered his bed from a well know retailer. Not to mention the money i saved by also not using a well known bed retailer as LEDF is much more competitevly priced without compromising on the quality.
Thank you LEDF for your patience with me and for the prompt delivery of my new bed and thank you for a great all round purchasing experience and a better nights sleep. I would have no hesitation in using and recommending LEDF in the future.
Zoe Garlick - Senior Protection Consultant
At business doctors we pride ourselves on being client centred and only delivering exactly what the client needs. The same can be said about Long Eaton Discount Furniture.
I recently had a need for a piece of furniture for my lounge, my requirements were quite specific in terms of height and width, colour, material and style. I'd looked in a few places but no where had anything that was even remotely close. I went to see LEDF who listened to exactly what I wanted and proceeded to show me a few ideas that they had from their suppliers.
We quickly found exactly what I was looking for and I placed an order there and then. The item arrived well within the timescale promised and it now has pride of place in my lounge. Many thanks to Long Eaton Discount Furniture I would wholeheartedly recommend their services for someone looking for that hard to source item.
Rob Beale - Business Doctors Derby
2nd August 2016
I am writing to recommend the services of Long Eaton Discount Furniture. When my son hit 6ft 3" he outgrew his mid sleeper bed and asked for a new one. So I asked LEDF what they suggested; we chose a suitable divan bed and we were recommened to bring my son to the shop to try out some of the mattresses.
My son tried out every mattress in the shop with enthusiasm and the chosen bed was delivered just tywo days later. I was extremely grateful for tghis super fast delivery. They delivered exactly when they said they would and the bed was quickly in place, there was a minor issue with the headboard but that was sorted immediately, I was very impressed with the excellent customer service.
For quality, individual attention, customer service and value for money I would have absolutely no hesitation in recommending Long Eaton Discount Furniture to anyone.....unless maybe you are buying a bed for a teenager, mine is now so comfortable in his new bed i can no longer get him out of it before lunchtime!
7th March 2014
We are a trusted firm of accountants in bookkeeping and payroll services. We provide a high standard of service and in return we expect the same high level of service from our suppliers.
When I first met Reg from LEDF I was very impressed with his passion for customer service and after sales service. I needed a new good quality mattress so went to visit the shop, I was very pleased to find a range to choose from and the prices were so reasonable that I purchased not one but two mattresses and also a single bed frame. All for the same price that i expected to pay in one of the big chain furniture stores. A date for delivery was arranged and my furniture was delivered less than a week later. I was also contacted within a few days to enquire if I was satisfied with the goods which of course I was.
I would not hesitate to recommend Long Eaton Discount Furniture, I know that they work tremendously hard to ensure that their customers receive an outstanding service at a very reasonable price.
21st March 2014
My wife recently bought a Deli and required some new furniture which was both reasonably priced and rustic looking in nature. Having spoken to Reg about his store I was confident that the quality and service would be great so we decided to place an order.
The service was friendly and efficient, LEDF went above and beyond the call off duty which I'm sure is the case with all customers. We put the furniture together without a problem, I am very pleased with the quality and I will definitely be placing an order in the future with Long Eaton Discount Furniture and recommending them to people we know.
Derbyshire Fire & Rescue Service
I visited LEDF in April 2014 as I needed a specific style white wooden bed frame and two mattresses, al of which I needed as soon as possible pe as we were due to move house that week. I was given a warm welcome and as I had rang head some brochures were already out for me to look at. Once we had selected one they were able to call their supplier straight away and arranged for one to be delivered the following day, it was very reassuring to know that they have such a good relationship with their suppliers.
LEDF were very encouraging in getting us to try the mattresses before we bought, we tried a number and chose quite a firm one and I am happy to say my 18 month old son is now sleeping in his own bed and sleeping throughout the night. I was very impressed with LEDF's discounted prices and have been happy with all elements of the shoping experience, delivery and most of all the quality of the products.
I would not hesitate to recommend Long Eaton Discount Furniture to friends and family and will be returning in the future.
Partnership, Funding and Marketing Officer
Batchelor Pads Lettings
At Batchelor Pads we rent properties to people young and old, in flats houses and bungalows. If there is one thing they all need it's a good bed. We have needed to source three new beds in an 8 week period for new tenants and there was only one number we were going to call which is Long Eaton Discount Furniture. We gave them a call, they gave us a quote within seconds and arranged delivery with the tenant when it suited them best.
the beds were of a great price and all delivered on time, the tenants messaged us to say how happy and pleased they were with the service, we would highly recommend LEDF for all your bed and furniture needs.
Donna Batchelor - Proprietor
Derby Conference Centre
Through my job at The Derby Conference Centre i know and appreciate the importance of good customer service and i like to experience the same in my personal life too.
When my partner and i visited LEDF they were extremely welcoming and asked us what we were looking for. I reeled off a list of different items they then proceeded to show us around the shop. We were recommended to test the products to make sure we were happy and the items were right for us. They knew when it was time to leave us to it and kindly let us use some armchairs to sit together and look through the catalogues and discuss what we'd seen.
Later that week i contacted LEDF to place my order and the response was quick and friendly and i was even more impressed to find our items would arrive the following week. I was a little anxious as i was going to be on holiday at the time of delivery but i was assured by LEDF that they would take care of everything and im pleased to say that they did.
Not only do they have a fantastic product knowledge but the level of customer service is professional yet approachable and i am extremely happy with everyone of my purchases. Thank you to LEDF i cant wait to move in and enjoy it all.
I am the busy owner of a vibrant and growing health insurance franchise. My wife had decided that we would replace the bed in our spare room with a day bed and trundle bed.
As we are both busy people i contacted LEDF who gave us some ideas and emailed us photos, details and costs including advice on mattresses. There are a lot of people selling beds out there but LEDF's prices were good and the knowledge and advice provided was the ressurance that we needed.
I was partucularly impressed with their patience and willingness to deliver our order to Uttoexeter and to where my wife wanted the items placing. Thank you for your caring and professional services.
I have no hesitation in recommending Long Eaton Discount Furniture.
I am the Executive Directorof BNI Derbyshire, BNI is a business referral organisation with more than 189,000 members across 68 countries. Our chief focus is on finding business for our members based on relationships built on trust and credibility. In 2014 we passed 6.7 million referrals which resulted in closed business worth more than £5.7 billion. If you need additional business or better business we will be able to help. As the worlds leading referral organisation we expect our suppliers to meet an exceptional level of service.
Long Eaton Discount Furniture recently supplied my family home with 1 new bed and mattress for my daughter and a mattress for us. The process from start to finish showed fantastic customer advice and service that you just would not get from a national supplier.
If you are thinking of changing any furniture then do not hesitate to contact LEDF for their help, you will not be disappointed.
Jason Smith - Executive Director BNI Derbyshire
M Dughan Electrical
As a self employed electrician i rely on getting repeat business by providing a professional service with costs that are competitive and a finished job that not just meets the customers expectation but exceeds them.
This was matched Long Eaton Discount Furniture when my wife and i recently visited when we needed a new mattress. Their approach to customer service was exemplary, there was no sales patter, only good sound advice that showed his vast knowledge of mattresses'. This led to a sale and our daughter being very happy with her brand new mattress.
I can not recommend LEDF's services highly enough and would not hesitate to recommend them to family, friends and customers alike.
Mike Dughan - M Dughan Electrical
Romark Plastering & Tiling Services
I would like to express my thanks to Long Eaton Discount Furniture, my wife and I were very keen to get a new mattress for our bed. I heard LEDF advising to always try before you buy so went over to do just that. We decided on a new mattress and placed the order, LEDF always deliver to the door and had no problem helping get the mattress upstairs.
I would have no hesitation in purchasing from Long Eaton Discount Furniture in the future or referring frends and family.
Robin and Ruth Piercy